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Return & refund policy

Thank you for shopping at Prettybraidsgal.

See our Refund & Exchange Policy Below.

We offer refund and/or exchange within the first 48hrs of receiving your item.

Eligibility for refunds

We would give you a full refund if the Item you ordered is unavailable and we do not settle on a replacement.

Eligibility for exchange (if applicable)
  • We only accept exchanges if you received a different item from what you ordered.
  • Your item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • To complete your exchange, we require a receipt or proof of purchase.
  • Only regular priced items may be exchanged. Sale items cannot be refunded or exchanged.
Shipping

• You will be responsible for paying for your own shipping costs for returning your item and getting the replacement.

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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